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Outdoor Revolution Ozone 6.0 XTR Vario Inflatable Tent ORBK8000 + Groundsheet (2019)

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£1,499.00 £1,799.00

ORBK8000
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Outdoor Revolution Ozone 6.0 XTR Vario Inflatable Air Tent ORBK8000 + Free Carpet (2019)

The ‘O-zone 6.0XTR Vario’ preserves its reputation for 2019 as the ultimate family air-framed tent; utilising flexible living space and enlarged bedrooms, cleverly designed to maximize enjoyment, creating a welcoming space. The living area can easily be extended using the versatile windowed ‘Vario’ front door, which functions as a front door or clips into the middle, offering a convenient integrated porch area on hotter days.

Outdoor Revolution Ozone 6.0 XTR Vario Video

 

The six berth, market-leading flagship of family air-tents has the ability to clip-in an optional ‘Two Berth Inner Tent’ to the front-left area, providing additional space for two adults. When this is used in conjunction with our optional ‘solid door’, it can create a separate sleeping area for overnight guests or older children. The expansive, tinted windows and enormous living space makes this the perfect base for family adventures!

Outdoor Revolution Ozone 6.0 XTR Vario Inflatable Tent ORBK8000 (2019) Free Groundsheet

The Oxygen Air-Frame is the easiest and quickest inflation system on the market, with no adjoining pipes/taps spoiling the immaculate lines of our stunning designs. The frame consists of five Oxygen Air-Frame Tubes, plus incorporates the 'Dynamic Speed Valve' and the patented 'Intelligent Frame Relief Valve'.

Inflation is speedy using the Dual-Action Hand Pump provided and deflation is just the push of a button. Our exclusive pressure relief valve prevents damage to the tube through expelling excess air, typically caused by over-inflation or increases in the ambient temperature. All valves are discretely concealed by a velcro cover.

The double rip-stop in the 250 High-Density fabrics ensures the optimum strength to weight ratio of any tent fabric. All Outdoor Revolution fabrics are woven using the latest textile manufacturing techniques to provide the longevity and performance of much heavier denier fabrics without the impracticality and constraints of their weight. Fade resistance and longevity are guaranteed to give the customer a quality performing product at an affordable price.

The large panoramic tinted windows are superb in bringing the outdoors in, whilst reducing the glare from the sun and aiding in reducing internal temperature. Skylights add an additional touch, as well as keeping the inside of the tent light and airy. The panel doors are exceptionally versatile and can be zipped in, out, or halfway down depending on the customer’s needs.

Incorporating Phoenix Mesh; an assisted healing ‘smart’ material that has the incorporated ability to repair any snag damage caused by usage over time. We have taken the inspiration from biological systems which have the ability to heal after being injured. Simply by gently manipulating and moving the mesh around the damaged area will return the mesh to its original form.

The tent also now in utilises Velcro attachment systems for our own exclusive lighting systems to really transform the ambience of your family tent.

Key Features

  • 480HDE Double Rip Stop Fabric - The Optimum Strength to Weight Ratio of Any Awning Fabric, Preventing Accidental Damage from Worsening.
  • 6,000mm² Hydrostatic Head & Fully Taped Seams Throughout - Exceptionally Waterproof; Water Will Simply Bead Onto the Surface and Roll Off.
  • Inflatable Quadruple Tube Oxygen Air Frame - An Easy to Erect & Ultra-Sturdy Multiple Inflation Point Air Frame Which Ensures Rapid Assembly.
  • Dynamic Speed Valves - The Quickest, Simplest & Most Reliable Inflation Valve on the Market.
  • Intelligent Frame Relief Valve Protection System - Our Exclusive Pressure Relief Valve to Prevent Overinflation, Expelling Any Excess Air Above 6PSI.
  • Lifetime Guarantee - On the Oxygen Air-Frame Tube Bladders Against Any Manufacturing Faults.
  • Versatile Vario Front Door - An Innovative Variable Front Door Panel with Two Configurations, Which Allow it to Function as Either an Extension of Usable Living Space or Alternatively as a Sheltered Front Porch Area. Both Configurations Can be Maintained Simultaneously Using the Optional Mesh Front Door.
  • Central Skylights - To Maintain a Light & Airy Morning Atmosphere Within the Tent.
  • Reflective Guylines & Adjusters - High Visibility Guylines That Increase Convenience & Reduce the Risk of Tripping.
  • Zip-Up Curtains - Leaf Pattern Embossed Zip In Curtains / Blinds to Maximise Privacy on an Evening and Block Light on Brighter Days.
  • Darkened 'Twilight' Six Berth Inner Tent & Dividers - A Breathable Clip-In Micro-Polyester Inner Tent That is Designed to Luxuriously Sleep Up to Six Adults and Divisible Into 3 x Two Berth Bedrooms Using the Zipped Dividers, Each of Which Can Comfortably House a Double Air Bed.
  • Zip-Off End Bedroom - The End Bedroom Can Be Zipped Fully Off to Create Additional Living/Storage Space, Should You So Desire.
  • Four Front Mesh Pockets - Spacious Mesh Storage Pockets Positioned by the Inner Tent, for Storing Valuables, Books, Footwear etc., Before Going to Sleep.
  • Cable Access Points - Numerous Electrical Hook Up Points, Extending to the Bedroom, Designed To Power Electrical Any Appliances Within the Tent.
  • Vortex Bedroom Ventilation System - A Wealth of Mesh Ventilation Points to Help Maintain A Pleasant Internal Temperature & Through Flow of Air.
  • Extra-Deep 'King Deluxe' Bedrooms - Ergonomically Designed 240cm Deep Bedrooms to Accommodate Larger Air Beds.
  • Tinted Anti-Glare Windows - Expansive Windows Offering a Panoramic Vista of Any Surroundings, Whilst Reducing Glare & Increasing Privacy.
  • Sewn-In PE Groundsheet - To Increase Convenience When Pitching, Reduce Water Ingression to the Interior & Prevent Bugs From Accessing Your Living Area.
  • Phoenix Mesh Ventilation Fly Screen Door Panel - A Zip-Back Assisted Healing 'Smart' Mesh Panel, Which Self-Repairs Any Snag Damage Caused by Usage Over Time, Maintains a Pleasant Through Flow of Air & Keeps Out Insects. Found on the LH/RH Side Access Doors and Front Porch LH Side Upper Window.
  • Internal PVC Storm Cover - Positioned at the Front LH Side Upper Window For Further Protection Against the Elements During Adverse Weather Conditions.
  • Inflatable Side Eyebrow Canopy - Creating a Mini Porch / Canopy Area Sheltered Against the Elements; Ideal for Tying Shoelaces.
  • Includes Storm Straps - For Unequalled Stability During Poorer Weather.
  • Lumi-Link & Up/Downlighter Compatible - Granting You the Choice of Illuminating Your Tent on Those Darker Nights Using the Relevant Optional Extras.
  • Compatible with O-zone Zip-On Front Canopy & O-zone Enclosed Canopy.
  • Complete with Dual-Action Hand-Pump, Steel Ground Pegs, Repair Kit & Inclusive Carry Bag.

    Floor Plan

    Outdoor Revolution Ozone 6.0 XTR Vario Floorplan

    Technical Specifications

    • WIDTH: 420cm
    • LENGTH: 800cm
    • HEIGHT: 235cm
    • WEIGHT: 50.6kg
    • PACK SIZE: 89cm x 62cm x 62cm
    • BEDROOM SIZE: 240cm (L) x 400cm (W)
    • FRONT HEIGHT: 245cm
    • Barcode 5060542050616

      Optional Extras         

      UK Mainland Shipping

      Orders over £100 - Free Delivery
      Orders below £100 - £13.99 Delivery

      Ireland Shipping

      Orders over £500 - Free Delivery
      Orders below £500 - £19.99 Delivery

      Order Confirmation

      After placing your order an order confirmation e-mail will be sent to you. This lets you know that Quality Caravan Awnings has received your order and your credit or debit card has been pre-authorised for the purchase amount. Once your order is received we automatically contact our suppliers who will confirm if your item is available for immediate shipment. If, for some reason the item is unavailable (e.g. on backorder) your pre-authorisation payment will be void and we will be in touch via e-mail. If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and submit the order for shipment.

      Shipment

      Assuming your order is in stock, your credit card payment will be processed and the item will be shipped within 5 working days after the date of order. We will send a tracking information email 24 hours after your order leaves the warehouse. If you would prefer not to receive this email please feel free to let us know at info@QualityCaravanAwnings.com.

      Please note, Leinwand products may take up to 2 - 3 weeks to be delivered.

      Damaged Items

      We ask that you inspect the packaging of your item(s) once it arrives, any damage which you notice please inform the courier and make a note of it when signing for delivery. If your item(s) arrive damaged please email photographs of the damage to info@QualityCaravanAwnings.com so that we can help with the insurance claim on your behalf.

      We reserve the right to decline items which are deemed to have been damaged due to abuse (e.g as a result of being erected and incurring damage during a storm or damage that we deem to be wear and tear). This type of damage is not covered by our manufacturer's warranty.

      Guarantee

      All our products are guaranteed against manufacturing defects for 6 months from date of purchase unless otherwise specified. If a fault does occur during this period, we shall arrange to have the item repaired or replaced after it has been inspected.

      Part Delivery / Damaged Goods

      All your goods should arrive in perfect condition, however, if you do receive any goods that appear to be faulty or damaged, the company must be advised within 72 hours of receipt. This applies to any items that may appear to be missing, unless stated on the invoice that the item is currently out of stock. If any items are not to be used straight away, we advise customers to check that these have been received in perfect condition and working order. The company will do everything possible to ensure your delivery arrives on time and intact, we will not accept responsibility for any additional expenses occurred due to late or incomplete deliveries.

      Cancellations & Refunds

      Returns or cancellations may be requested for a period of 30 days from receiving an item. Any return requests after 30 days from the date of delivery will not be accepted. Any orders which are requested within 30 days from the date of delivery and are in an unopened package will be subject to a 25% processing and restocking fee. Once the order has been dispatched, the buyer (you) will take responsibility for covering the return shipping costs. We will advise the cost of returns as they vary between items.

      Please note, we are unable to process returns for any items which have been opened or used. For an item to be eligible for return it must be in a resalable condition and packaged exactly as it was when received. It is only possible to process refunds to the same credit card that was used to place the order. We ask that customers please contact info@qualitycaravanawnings.com with details of their request so that a return authorisation number and return address can be issued.

      Please note we are unable to accept returns for Sunncamp products.

      Additionally, as Walker awnings are custom made for the specific make, model and year of your caravan, they are non-refundable.

      Quality Caravan Awnings - Frequently Asked Questions

      How can I purchase a product?

      There are a few ways you can purchase your item.

      The simplest way is to purchase online at www.qualitycaravanawnings.com. Choose which awning you like, input the size that will fit your caravan and add any extras which you may like to purchase (for example an annexe, carpet or storm straps). Next, go to your basket and checkout where you will be prompted to enter delivery information and payment details to make the payment. We will then e-mail you with a confirmation and estimated delivery date along with your tracking number.

      If you would prefer to speak to one of our customer services representatives, please call 0800069633 and they will be happy to guide you through the purchase process over the phone.

      There’s a problem with my order, what do I need to do?

      If you have a problem with your order, please email us at info@qualitycaravanawnings.com or call us at 08000869633.

      Please read through our guidelines for shipping, returns and cancellation here: https://www.qualitycaravanawnings.com/pages/shipping

      The phone line is busy, what other alternative do I have?

      Our telephone customer service representatives work from 8AM-5PM, Monday to Saturday. If you are calling outside of these hours or on a weekend, please leave a voicemail with your name and contact number and we will call you back.

      Alternatively, send us an e-mail at info@qualitycaravanawnings.com.

      The awning I am looking to purchase is out of stock, what are my options?

      Please send us an email at info@qualitycaravanawnings.com so that we can let you know when your chosen product will next be in stock and if appropriate, give you alternative options within your price range.

      How long does it take for my order to arrive?

      It usually takes 24-48 hours to receive confirmation that your order has been dispatched and you will receive a notification email with the tracking details. Depending on your location, delivery time is approximately 4-8 business days. Feel free to send us an e-mail at info@qualitycaravanawnings.com if you haven't received your tracking number within 48 hours and would like to enquire about your delivery date.

      There is a problem with my awning, what should I do?

      Please visit our returns page at https://www.qualitycaravanawnings.com/pages/shipping for details of our returns policy.

      If you think that there is something missing from your delivery, please contact us and we will ensure any missing parts are sent to you immediately.

      If you open your awning and think it’s faulty, please take photos and write a description of what the issue is, then e-mail these to info@qualitycaravanawnings.com along with your phone number and we will be in touch. Return addresses and policies will vary by supplier.

      If your product is not faulty but you have changed your mind, cancelling your order within 48 hours of ordering will incur no cost. Any orders which are cancelled 48 hours or longer after the date of order will be subject to a £20 processing fee regardless of whether the item has been dispatched. Once the order has been dispatched, the buyer (you) will take responsibility for covering the return shipping costs. Please note, we are unable to process returns for an items which have been opened or used. For an item to be eligible for return it must be in a resalable condition and packaged exactly as it what when received. It is only possible to process refunds to the same credit card that was used to place the order.

      I'm looking for a product from one of the brands listed on your website, but I can't find it.

      No problem, give us a call on 08000869633 and as long as our suppliers have it in stock, we will be able to take your order over the phone.

      Pricing Guarantee

      At QualityCaravanAwnings we aim to offer the most competitive prices on the internet. If another online only retailer advertises a lower price than ours within a 30 day time frame of your purchase date we ask that you please inform us so that we can refund you the difference between their price and what you paid.  Our aim is that you feel sure that you have been offered the best deal for the item you ordered.

      Requesting this part refund is simple, just send us an e-mail with the link to the same product which you purchased on our website, on our competitor’s website. Remember this must be within thirty days from the order date.

      Our 100% Price Guarantee has the following limitations:

      • The item must be purchased from QualityCaravanAwnings.com before you request your Price Match Guarantee.
      • Any promotions, for example, rebates, buy one get one free offers are not eligible.
      • The item of interest must be shown to be in stock on the competitor's website.
      • The website must not be a discounter or auction website (ie; eBay)
      • The competitor must be only an online only seller, they must not have a retail location.
      • Only directly comparable offers are eligible for price match. For example, bundles with free storm straps, carpets or accessories must also have the same items included in a competitors offer to be eligible for price match. 
      • The competitor must be an authorised seller for the item of interest.
      • This offer excludes Leinwand, Olpro, Outdoor Revolution, Sunncamp & Fiamma products.
      • The Price Match Guarantee only includes the item price and the shipping charges, but excludes VAT.

      Outdoor Revolution Ozone 6.0 XTR Vario Inflatable Air Tent ORBK8000 + Free Carpet (2019)

      The ‘O-zone 6.0XTR Vario’ preserves its reputation for 2019 as the ultimate family air-framed tent; utilising flexible living space and enlarged bedrooms, cleverly designed to maximize enjoyment, creating a welcoming space. The living area can easily be extended using the versatile windowed ‘Vario’ front door, which functions as a front door or clips into the middle, offering a convenient integrated porch area on hotter days.

      Outdoor Revolution Ozone 6.0 XTR Vario Video

       

      The six berth, market-leading flagship of family air-tents has the ability to clip-in an optional ‘Two Berth Inner Tent’ to the front-left area, providing additional space for two adults. When this is used in conjunction with our optional ‘solid door’, it can create a separate sleeping area for overnight guests or older children. The expansive, tinted windows and enormous living space makes this the perfect base for family adventures!

      Outdoor Revolution Ozone 6.0 XTR Vario Inflatable Tent ORBK8000 (2019) Free Groundsheet

      The Oxygen Air-Frame is the easiest and quickest inflation system on the market, with no adjoining pipes/taps spoiling the immaculate lines of our stunning designs. The frame consists of five Oxygen Air-Frame Tubes, plus incorporates the 'Dynamic Speed Valve' and the patented 'Intelligent Frame Relief Valve'.

      Inflation is speedy using the Dual-Action Hand Pump provided and deflation is just the push of a button. Our exclusive pressure relief valve prevents damage to the tube through expelling excess air, typically caused by over-inflation or increases in the ambient temperature. All valves are discretely concealed by a velcro cover.

      The double rip-stop in the 250 High-Density fabrics ensures the optimum strength to weight ratio of any tent fabric. All Outdoor Revolution fabrics are woven using the latest textile manufacturing techniques to provide the longevity and performance of much heavier denier fabrics without the impracticality and constraints of their weight. Fade resistance and longevity are guaranteed to give the customer a quality performing product at an affordable price.

      The large panoramic tinted windows are superb in bringing the outdoors in, whilst reducing the glare from the sun and aiding in reducing internal temperature. Skylights add an additional touch, as well as keeping the inside of the tent light and airy. The panel doors are exceptionally versatile and can be zipped in, out, or halfway down depending on the customer’s needs.

      Incorporating Phoenix Mesh; an assisted healing ‘smart’ material that has the incorporated ability to repair any snag damage caused by usage over time. We have taken the inspiration from biological systems which have the ability to heal after being injured. Simply by gently manipulating and moving the mesh around the damaged area will return the mesh to its original form.

      The tent also now in utilises Velcro attachment systems for our own exclusive lighting systems to really transform the ambience of your family tent.

      Key Features

      • 480HDE Double Rip Stop Fabric - The Optimum Strength to Weight Ratio of Any Awning Fabric, Preventing Accidental Damage from Worsening.
      • 6,000mm² Hydrostatic Head & Fully Taped Seams Throughout - Exceptionally Waterproof; Water Will Simply Bead Onto the Surface and Roll Off.
      • Inflatable Quadruple Tube Oxygen Air Frame - An Easy to Erect & Ultra-Sturdy Multiple Inflation Point Air Frame Which Ensures Rapid Assembly.
      • Dynamic Speed Valves - The Quickest, Simplest & Most Reliable Inflation Valve on the Market.
      • Intelligent Frame Relief Valve Protection System - Our Exclusive Pressure Relief Valve to Prevent Overinflation, Expelling Any Excess Air Above 6PSI.
      • Lifetime Guarantee - On the Oxygen Air-Frame Tube Bladders Against Any Manufacturing Faults.
      • Versatile Vario Front Door - An Innovative Variable Front Door Panel with Two Configurations, Which Allow it to Function as Either an Extension of Usable Living Space or Alternatively as a Sheltered Front Porch Area. Both Configurations Can be Maintained Simultaneously Using the Optional Mesh Front Door.
      • Central Skylights - To Maintain a Light & Airy Morning Atmosphere Within the Tent.
      • Reflective Guylines & Adjusters - High Visibility Guylines That Increase Convenience & Reduce the Risk of Tripping.
      • Zip-Up Curtains - Leaf Pattern Embossed Zip In Curtains / Blinds to Maximise Privacy on an Evening and Block Light on Brighter Days.
      • Darkened 'Twilight' Six Berth Inner Tent & Dividers - A Breathable Clip-In Micro-Polyester Inner Tent That is Designed to Luxuriously Sleep Up to Six Adults and Divisible Into 3 x Two Berth Bedrooms Using the Zipped Dividers, Each of Which Can Comfortably House a Double Air Bed.
      • Zip-Off End Bedroom - The End Bedroom Can Be Zipped Fully Off to Create Additional Living/Storage Space, Should You So Desire.
      • Four Front Mesh Pockets - Spacious Mesh Storage Pockets Positioned by the Inner Tent, for Storing Valuables, Books, Footwear etc., Before Going to Sleep.
      • Cable Access Points - Numerous Electrical Hook Up Points, Extending to the Bedroom, Designed To Power Electrical Any Appliances Within the Tent.
      • Vortex Bedroom Ventilation System - A Wealth of Mesh Ventilation Points to Help Maintain A Pleasant Internal Temperature & Through Flow of Air.
      • Extra-Deep 'King Deluxe' Bedrooms - Ergonomically Designed 240cm Deep Bedrooms to Accommodate Larger Air Beds.
      • Tinted Anti-Glare Windows - Expansive Windows Offering a Panoramic Vista of Any Surroundings, Whilst Reducing Glare & Increasing Privacy.
      • Sewn-In PE Groundsheet - To Increase Convenience When Pitching, Reduce Water Ingression to the Interior & Prevent Bugs From Accessing Your Living Area.
      • Phoenix Mesh Ventilation Fly Screen Door Panel - A Zip-Back Assisted Healing 'Smart' Mesh Panel, Which Self-Repairs Any Snag Damage Caused by Usage Over Time, Maintains a Pleasant Through Flow of Air & Keeps Out Insects. Found on the LH/RH Side Access Doors and Front Porch LH Side Upper Window.
      • Internal PVC Storm Cover - Positioned at the Front LH Side Upper Window For Further Protection Against the Elements During Adverse Weather Conditions.
      • Inflatable Side Eyebrow Canopy - Creating a Mini Porch / Canopy Area Sheltered Against the Elements; Ideal for Tying Shoelaces.
      • Includes Storm Straps - For Unequalled Stability During Poorer Weather.
      • Lumi-Link & Up/Downlighter Compatible - Granting You the Choice of Illuminating Your Tent on Those Darker Nights Using the Relevant Optional Extras.
      • Compatible with O-zone Zip-On Front Canopy & O-zone Enclosed Canopy.
      • Complete with Dual-Action Hand-Pump, Steel Ground Pegs, Repair Kit & Inclusive Carry Bag.

        Floor Plan

        Outdoor Revolution Ozone 6.0 XTR Vario Floorplan

        Technical Specifications

        • WIDTH: 420cm
        • LENGTH: 800cm
        • HEIGHT: 235cm
        • WEIGHT: 50.6kg
        • PACK SIZE: 89cm x 62cm x 62cm
        • BEDROOM SIZE: 240cm (L) x 400cm (W)
        • FRONT HEIGHT: 245cm
        • Barcode 5060542050616

          Optional Extras         

          UK Mainland Shipping

          Orders over £100 - Free Delivery
          Orders below £100 - £13.99 Delivery

          Ireland Shipping

          Orders over £500 - Free Delivery
          Orders below £500 - £19.99 Delivery

          Order Confirmation

          After placing your order an order confirmation e-mail will be sent to you. This lets you know that Quality Caravan Awnings has received your order and your credit or debit card has been pre-authorised for the purchase amount. Once your order is received we automatically contact our suppliers who will confirm if your item is available for immediate shipment. If, for some reason the item is unavailable (e.g. on backorder) your pre-authorisation payment will be void and we will be in touch via e-mail. If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and submit the order for shipment.

          Shipment

          Assuming your order is in stock, your credit card payment will be processed and the item will be shipped within 5 working days after the date of order. We will send a tracking information email 24 hours after your order leaves the warehouse. If you would prefer not to receive this email please feel free to let us know at info@QualityCaravanAwnings.com.

          Please note, Leinwand products may take up to 2 - 3 weeks to be delivered.

          Damaged Items

          We ask that you inspect the packaging of your item(s) once it arrives, any damage which you notice please inform the courier and make a note of it when signing for delivery. If your item(s) arrive damaged please email photographs of the damage to info@QualityCaravanAwnings.com so that we can help with the insurance claim on your behalf.

          We reserve the right to decline items which are deemed to have been damaged due to abuse (e.g as a result of being erected and incurring damage during a storm or damage that we deem to be wear and tear). This type of damage is not covered by our manufacturer's warranty.

          Guarantee

          All our products are guaranteed against manufacturing defects for 6 months from date of purchase unless otherwise specified. If a fault does occur during this period, we shall arrange to have the item repaired or replaced after it has been inspected.

          Part Delivery / Damaged Goods

          All your goods should arrive in perfect condition, however, if you do receive any goods that appear to be faulty or damaged, the company must be advised within 72 hours of receipt. This applies to any items that may appear to be missing, unless stated on the invoice that the item is currently out of stock. If any items are not to be used straight away, we advise customers to check that these have been received in perfect condition and working order. The company will do everything possible to ensure your delivery arrives on time and intact, we will not accept responsibility for any additional expenses occurred due to late or incomplete deliveries.

          Cancellations & Refunds

          Returns or cancellations may be requested for a period of 30 days from receiving an item. Any return requests after 30 days from the date of delivery will not be accepted. Any orders which are requested within 30 days from the date of delivery and are in an unopened package will be subject to a 25% processing and restocking fee. Once the order has been dispatched, the buyer (you) will take responsibility for covering the return shipping costs. We will advise the cost of returns as they vary between items.

          Please note, we are unable to process returns for any items which have been opened or used. For an item to be eligible for return it must be in a resalable condition and packaged exactly as it was when received. It is only possible to process refunds to the same credit card that was used to place the order. We ask that customers please contact info@qualitycaravanawnings.com with details of their request so that a return authorisation number and return address can be issued.

          Please note we are unable to accept returns for Sunncamp products.

          Additionally, as Walker awnings are custom made for the specific make, model and year of your caravan, they are non-refundable.

          Quality Caravan Awnings - Frequently Asked Questions

          How can I purchase a product?

          There are a few ways you can purchase your item.

          The simplest way is to purchase online at www.qualitycaravanawnings.com. Choose which awning you like, input the size that will fit your caravan and add any extras which you may like to purchase (for example an annexe, carpet or storm straps). Next, go to your basket and checkout where you will be prompted to enter delivery information and payment details to make the payment. We will then e-mail you with a confirmation and estimated delivery date along with your tracking number.

          If you would prefer to speak to one of our customer services representatives, please call 0800069633 and they will be happy to guide you through the purchase process over the phone.

          There’s a problem with my order, what do I need to do?

          If you have a problem with your order, please email us at info@qualitycaravanawnings.com or call us at 08000869633.

          Please read through our guidelines for shipping, returns and cancellation here: https://www.qualitycaravanawnings.com/pages/shipping

          The phone line is busy, what other alternative do I have?

          Our telephone customer service representatives work from 8AM-5PM, Monday to Saturday. If you are calling outside of these hours or on a weekend, please leave a voicemail with your name and contact number and we will call you back.

          Alternatively, send us an e-mail at info@qualitycaravanawnings.com.

          The awning I am looking to purchase is out of stock, what are my options?

          Please send us an email at info@qualitycaravanawnings.com so that we can let you know when your chosen product will next be in stock and if appropriate, give you alternative options within your price range.

          How long does it take for my order to arrive?

          It usually takes 24-48 hours to receive confirmation that your order has been dispatched and you will receive a notification email with the tracking details. Depending on your location, delivery time is approximately 4-8 business days. Feel free to send us an e-mail at info@qualitycaravanawnings.com if you haven't received your tracking number within 48 hours and would like to enquire about your delivery date.

          There is a problem with my awning, what should I do?

          Please visit our returns page at https://www.qualitycaravanawnings.com/pages/shipping for details of our returns policy.

          If you think that there is something missing from your delivery, please contact us and we will ensure any missing parts are sent to you immediately.

          If you open your awning and think it’s faulty, please take photos and write a description of what the issue is, then e-mail these to info@qualitycaravanawnings.com along with your phone number and we will be in touch. Return addresses and policies will vary by supplier.

          If your product is not faulty but you have changed your mind, cancelling your order within 48 hours of ordering will incur no cost. Any orders which are cancelled 48 hours or longer after the date of order will be subject to a £20 processing fee regardless of whether the item has been dispatched. Once the order has been dispatched, the buyer (you) will take responsibility for covering the return shipping costs. Please note, we are unable to process returns for an items which have been opened or used. For an item to be eligible for return it must be in a resalable condition and packaged exactly as it what when received. It is only possible to process refunds to the same credit card that was used to place the order.

          I'm looking for a product from one of the brands listed on your website, but I can't find it.

          No problem, give us a call on 08000869633 and as long as our suppliers have it in stock, we will be able to take your order over the phone.

          Pricing Guarantee

          At QualityCaravanAwnings we aim to offer the most competitive prices on the internet. If another online only retailer advertises a lower price than ours within a 30 day time frame of your purchase date we ask that you please inform us so that we can refund you the difference between their price and what you paid.  Our aim is that you feel sure that you have been offered the best deal for the item you ordered.

          Requesting this part refund is simple, just send us an e-mail with the link to the same product which you purchased on our website, on our competitor’s website. Remember this must be within thirty days from the order date.

          Our 100% Price Guarantee has the following limitations:

          • The item must be purchased from QualityCaravanAwnings.com before you request your Price Match Guarantee.
          • Any promotions, for example, rebates, buy one get one free offers are not eligible.
          • The item of interest must be shown to be in stock on the competitor's website.
          • The website must not be a discounter or auction website (ie; eBay)
          • The competitor must be only an online only seller, they must not have a retail location.
          • Only directly comparable offers are eligible for price match. For example, bundles with free storm straps, carpets or accessories must also have the same items included in a competitors offer to be eligible for price match. 
          • The competitor must be an authorised seller for the item of interest.
          • This offer excludes Leinwand, Olpro, Outdoor Revolution, Sunncamp & Fiamma products.
          • The Price Match Guarantee only includes the item price and the shipping charges, but excludes VAT.

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