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Outdoor Revolution Atacama PC 6.0+2 Berth Premium Polycotton Poled Tent with Multifunctional Side Annexe ORFT4010 + Free Footprint (2021)

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£1,399.00 £1,699.00

ORFT4010
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Outdoor Revolution Atacama PC 6.0+2 Berth Premium Polycotton Poled Tent with Multifunctional Side Annexe ORFT4010 + Free Footprint (2021)

Introducing the Brand-new premium six berth Atacama PC 6.0 Steel pole family tent! Mirroring the multi-functional blueprint of the inflatable version, this practical, easy to erect design has now been recreated using our super-sturdy steel poles. We have included the innovative side utility annexe to the central living area, extending usable storage space with a versatile porch area, which is able to function as a cloakroom (using the inclusive wardrobe rail), an alfresco lavatory or even a dressing room; this annex can also be zipped totally shut for maximum privacy. Each of the three bedrooms across the rear of the tunnel tent are separated by zipped dividers and comfortably accommodate two average adults, or a double air mattress, offering ample room for the whole family to enjoy. The generous internal living space, which has been separated from the front vestibule area using a divider door panel and expansive mesh door panel; these can both be rolled back to create an open plan interior, from front to back. The Atacama PC 6.0 steel pole remains unrivalled in terms of strength, water repellence, fade resistance and breathability, making this the ultimate Family Tent.

A huge panel with mesh windows separates the internal living space from the front porch, which can be zipped back, or closed completely, this allows for complete versatility offering ventilation and a pleasant feeling of open space. Utilizing the premium innovations that you would expect from our flagship Airedale collection including a NEW Double width Patio style side door with Phoenix mesh ventilation, a wardrobe pole, removable ‘bathtub’ front porch groundsheet, zip-up curtains and countless more. With a handy side access door incorporated into the front porch, this is the perfect large family tent for those who truly appreciate a spacious camping experience.

The Airedale 9.0SE is produced from a contemporary printed 240 HDE High Density all-weather lightweight Fabric that has been specifically woven to deliver exceptionally lightweight, yet durable family tents, allowing smaller pack sizes when folded, making it perfect where weight and space limitations are of key consideration, without limiting its robust nature. This canvas material incorporates a 4,000mm Hydrostatic Head Rating and employs fully taped seams throughout, meaning it is exceptionally waterproof, therefore rain will simply bead onto the surface, before rolling off. 

The Oxygen Air Frame is the quickest, simplest and most reliable inflation system on the market, with no adjoining pipes/taps spoiling the immaculate lines of our stunning designs, comprising our ultra-sturdy Quintuple High-Pressure Oxygen Air Frame Tube technology, the famed Dynamic Speed Valve and the patented Intelligent Frame Relief Valve. Inflation is swift using the Dual Action Hand Pump provided, whilst deflation is available at the push of the self-retainer button; our exclusive pressure relief valve prevents damage to the tube through expelling any excess air above around 6PSI, typically caused by overinflation or fluctuations in the ambient temperature. These tubes are designed to mirror our gothic arched architecture for enhanced water run-off. All valves are discretely concealed by a Velcro Cover for a tidier external aesthetic. The Oxygen Air Frame has been quality controlled to ensure optimal performance and carries our exclusive Lifetime Guarantee* for peace of mind in years to come.

Expansive tinted anti-glare windows grant a panoramic vista of the surrounding outside world and protect against any harmful UV rays, whilst increasing privacy and illuminating the internal living space during daytime hours. These are accompanied by zip-up curtains, which can be rolled back, or zipped completely in for maximum privacy at night. A PE groundsheet has been sewn-in to increase convenience when pitching, whilst preventing water ingress and keeping bugs at bay.
We have implemented a New double-width Patio style side door with a zip-back Phoenix Mesh ventilation fly screen panel, Phoenix mesh Ventilation fly screen panels are also found in the central divider panel, and upper left hand side window to optimise air circulation whilst keeping insects out. The addition of a windowed central divider door panel greatly increases flexibility, broadening the number of available configurations, by splitting the spacious interior between a generous living area and utility front porch; this is accompanied by zip-up curtains too and can be rolled back to further increase usable living space, should you wish to. Also added for 2021 is the option of an Enclosed Front Porch Extension that zips onto the front of the tent, increasing the usable space dramatically.
The breathable Seven berth micro-polyester inner tent can be clipped into the rear section of the tent, creating a luxurious sleeping area, which has been designed to comfortably house seven adults, the second Two berth inner tent can be clipped into the right side annex. These bedrooms are produced from our new darkened ‘Twilight’ fabric. The main bedrooms are a huge 230cm deep to accommodate larger air mattresses, and the zipped dividers give you the option of segmenting this sleeping area into three separate (2/3/2) bedrooms, perfect for families!
The Airedale 9.0SE comes complete with reflective high visibility guy lines to reduce the risk of tripping, Velcro attachment points to accommodate our optional LED lighting range, as well as a cable access points extending to the bedroom. It is packed with steel ground pegs, a double action hand pump, a repair kit, Storm straps, an instruction manual and an inclusive carry bag. An array of complementary optional extras are also available, including a Side Annex Inner Tent, a Two Berth Inner Tent, a made to measure stone protection Footprint Groundsheet, a hard-wearing Dura-tread Carpet, a co-ordinating windbreak and a zip-on Front Porch extension.

Key Features

  • Breathable Premium Polycotton fabric
  • Integral multifunctional side annexe such as large storage space, private toilet,separate pet sleeping area etc
  • Internal 2/3rds/ zip back porch divider door with Phoenix mesh ventilation insect screen panel, PVC side windows and curtains
  • Ground level side ventilation
  • Side roof lights to central living area
  • Reflective guy lines with quick adjusters
  • Multiple cable access points
  • Vortex bedroom ventilation system
  • 240cm deep, darkened micro polyester 6 person bedrooms with 2/2/2 dividers
  • Tinted anti-glare panoramic windows with Zip up leaf design curtains
  • Fully sewn-in PE groundsheet
  • Right side door with Phoenix mesh ventilation & porch canopy
  • Front porch left side upper window Phoenix mesh ventilation / insect screen with zip up internal PVC storm cover
  • Includes pump, peg set, repair kit and storm straps

    Floor Plan

    Outdoor Revolution Atacama PC 6+2 Berth Premium Polycotton Poled Tent with Multifunctional Side Annexe ORFT4010 + Free Footprint

    Technical Specifications

    • Flysheet Weight 36.4kg
    • Poles Weight 21.5kg
    • Flysheet Pack Size 91x64x49CM
    • Poles Pack Size 89x35x25CM
    • Footprint 710 x 380+110cm
    • Barcode 5060542054553

        UK Mainland Shipping

        Orders over £100 - Free Delivery
        Orders below £100 - £13.99 Delivery

        Ireland Shipping

        Due to the recent changes in policy, we have unfortunately been forced to temporarily suspend all deliveries to Ireland & Northern Ireland.

        Order Confirmation

        After placing your order an order confirmation e-mail will be sent to you. This lets you know that Quality Caravan Awnings has received your order and your credit or debit card has been pre-authorised for the purchase amount. Once your order is received we automatically contact our suppliers who will confirm if your item is available for immediate shipment. If, for some reason the item is unavailable (e.g. on backorder) your pre-authorisation payment will be void and we will be in touch via e-mail. If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and submit the order for shipment.

        Shipment

        Assuming your order is in stock, your credit card payment will be processed and the item will be shipped within 5 working days after the date of order. We will send a tracking information email 24 hours after your order leaves the warehouse. If you would prefer not to receive this email please feel free to let us know at info@QualityCaravanAwnings.com.

        Please note, Leinwand products may take up to 2 - 3 weeks to be delivered.

        Damaged Items

        We ask that you inspect the packaging of your item(s) once it arrives, any damage which you notice please inform the courier and make a note of it when signing for delivery. If your item(s) arrive damaged please email photographs of the damage to info@QualityCaravanAwnings.com so that we can help with the insurance claim on your behalf.

        We reserve the right to decline items which are deemed to have been damaged due to abuse (e.g as a result of being erected and incurring damage during a storm or damage that we deem to be wear and tear). This type of damage is not covered by our manufacturer's warranty.

        Guarantee

        All our products are guaranteed against manufacturing defects for 6 months from date of purchase unless otherwise specified. If a fault does occur during this period, we shall arrange to have the item repaired or replaced after it has been inspected.

        Part Delivery / Damaged Goods

        All your goods should arrive in perfect condition, however, if you do receive any goods that appear to be faulty or damaged, the company must be advised within 72 hours of receipt. This applies to any items that may appear to be missing, unless stated on the invoice that the item is currently out of stock. If any items are not to be used straight away, we advise customers to check that these have been received in perfect condition and working order. The company will do everything possible to ensure your delivery arrives on time and intact, we will not accept responsibility for any additional expenses occurred due to late or incomplete deliveries.

        Cancellations & Refunds

        Returns or cancellations may be requested for a period of 30 days from receiving an item. Any return requests after 30 days from the date of delivery will not be accepted. Any orders which are requested within 30 days from the date of delivery and are in an unopened package will be subject to a 25% processing and restocking fee. Once the order has been dispatched, the buyer (you) will take responsibility for covering the return shipping costs. We will advise the cost of returns as they vary between items.

        Please note, we are unable to process returns for any items which have been opened or used. For an item to be eligible for return it must be in a resalable condition and packaged exactly as it was when received. It is only possible to process refunds to the same credit card that was used to place the order. We ask that customers please contact info@qualitycaravanawnings.com with details of their request so that a return authorisation number and return address can be issued.

        Please note we are unable to accept returns for Sunncamp products.

        Additionally, as Walker awnings are custom made for the specific make, model and year of your caravan, they are non-refundable.

        Quality Caravan Awnings - Frequently Asked Questions

        How can I purchase a product?

        There are a few ways you can purchase your item.

        The simplest way is to purchase online at www.qualitycaravanawnings.com. Choose which awning you like, input the size that will fit your caravan and add any extras which you may like to purchase (for example an annexe, carpet or storm straps). Next, go to your basket and checkout where you will be prompted to enter delivery information and payment details to make the payment. We will then e-mail you with a confirmation and estimated delivery date along with your tracking number.

        If you would prefer to speak to one of our customer services representatives, please call 0800069633 and they will be happy to guide you through the purchase process over the phone.

        There’s a problem with my order, what do I need to do?

        If you have a problem with your order, please email us at info@qualitycaravanawnings.com or call us at 08000869633.

        Please read through our guidelines for shipping, returns and cancellation here: https://www.qualitycaravanawnings.com/pages/shipping

        The phone line is busy, what other alternative do I have?

        Our telephone customer service representatives work from 8AM-5PM, Monday to Saturday. If you are calling outside of these hours or on a weekend, please leave a voicemail with your name and contact number and we will call you back.

        Alternatively, send us an e-mail at info@qualitycaravanawnings.com.

        The awning I am looking to purchase is out of stock, what are my options?

        Please send us an email at info@qualitycaravanawnings.com so that we can let you know when your chosen product will next be in stock and if appropriate, give you alternative options within your price range.

        How long does it take for my order to arrive?

        It usually takes 24-48 hours to receive confirmation that your order has been dispatched and you will receive a notification email with the tracking details. Depending on your location, delivery time is approximately 4-8 business days. Feel free to send us an e-mail at info@qualitycaravanawnings.com if you haven't received your tracking number within 48 hours and would like to enquire about your delivery date.

        There is a problem with my awning, what should I do?

        Please visit our returns page at https://www.qualitycaravanawnings.com/pages/shipping for details of our returns policy.

        If you think that there is something missing from your delivery, please contact us and we will ensure any missing parts are sent to you immediately.

        If you open your awning and think it’s faulty, please take photos and write a description of what the issue is, then e-mail these to info@qualitycaravanawnings.com along with your phone number and we will be in touch. Return addresses and policies will vary by supplier.

        If your product is not faulty but you have changed your mind, cancelling your order within 48 hours of ordering will incur no cost. Any orders which are cancelled 48 hours or longer after the date of order will be subject to a £20 processing fee regardless of whether the item has been dispatched. Once the order has been dispatched, the buyer (you) will take responsibility for covering the return shipping costs. Please note, we are unable to process returns for an items which have been opened or used. For an item to be eligible for return it must be in a resalable condition and packaged exactly as it what when received. It is only possible to process refunds to the same credit card that was used to place the order.

        I'm looking for a product from one of the brands listed on your website, but I can't find it.

        No problem, give us a call on 08000869633 and as long as our suppliers have it in stock, we will be able to take your order over the phone.

        Pricing Guarantee

        At QualityCaravanAwnings we aim to offer the most competitive prices on the internet. If another online only retailer advertises a lower price than ours within a 30 day time frame of your purchase date we ask that you please inform us so that we can refund you the difference between their price and what you paid.  Our aim is that you feel sure that you have been offered the best deal for the item you ordered.

        Requesting this part refund is simple, just send us an e-mail with the link to the same product which you purchased on our website, on our competitor’s website. Remember this must be within thirty days from the order date.

        Our 100% Price Guarantee has the following limitations:

        • The item must be purchased from QualityCaravanAwnings.com before you request your Price Match Guarantee.
        • Any promotions, for example, rebates, buy one get one free offers are not eligible.
        • The item of interest must be shown to be in stock on the competitor's website.
        • The website must not be a discounter or auction website (ie; eBay)
        • The competitor must be only an online only seller, they must not have a retail location.
        • Only directly comparable offers are eligible for price match. For example, bundles with free storm straps, carpets or accessories must also have the same items included in a competitors offer to be eligible for price match. 
        • The competitor must be an authorised seller for the item of interest.
        • This offer excludes Leinwand, Olpro, Outdoor Revolution, Sunncamp & Fiamma products.
        • The Price Match Guarantee only includes the item price and the shipping charges, but excludes VAT.

        Outdoor Revolution Atacama PC 6.0+2 Berth Premium Polycotton Poled Tent with Multifunctional Side Annexe ORFT4010 + Free Footprint (2021)

        Introducing the Brand-new premium six berth Atacama PC 6.0 Steel pole family tent! Mirroring the multi-functional blueprint of the inflatable version, this practical, easy to erect design has now been recreated using our super-sturdy steel poles. We have included the innovative side utility annexe to the central living area, extending usable storage space with a versatile porch area, which is able to function as a cloakroom (using the inclusive wardrobe rail), an alfresco lavatory or even a dressing room; this annex can also be zipped totally shut for maximum privacy. Each of the three bedrooms across the rear of the tunnel tent are separated by zipped dividers and comfortably accommodate two average adults, or a double air mattress, offering ample room for the whole family to enjoy. The generous internal living space, which has been separated from the front vestibule area using a divider door panel and expansive mesh door panel; these can both be rolled back to create an open plan interior, from front to back. The Atacama PC 6.0 steel pole remains unrivalled in terms of strength, water repellence, fade resistance and breathability, making this the ultimate Family Tent.

        A huge panel with mesh windows separates the internal living space from the front porch, which can be zipped back, or closed completely, this allows for complete versatility offering ventilation and a pleasant feeling of open space. Utilizing the premium innovations that you would expect from our flagship Airedale collection including a NEW Double width Patio style side door with Phoenix mesh ventilation, a wardrobe pole, removable ‘bathtub’ front porch groundsheet, zip-up curtains and countless more. With a handy side access door incorporated into the front porch, this is the perfect large family tent for those who truly appreciate a spacious camping experience.

        The Airedale 9.0SE is produced from a contemporary printed 240 HDE High Density all-weather lightweight Fabric that has been specifically woven to deliver exceptionally lightweight, yet durable family tents, allowing smaller pack sizes when folded, making it perfect where weight and space limitations are of key consideration, without limiting its robust nature. This canvas material incorporates a 4,000mm Hydrostatic Head Rating and employs fully taped seams throughout, meaning it is exceptionally waterproof, therefore rain will simply bead onto the surface, before rolling off. 

        The Oxygen Air Frame is the quickest, simplest and most reliable inflation system on the market, with no adjoining pipes/taps spoiling the immaculate lines of our stunning designs, comprising our ultra-sturdy Quintuple High-Pressure Oxygen Air Frame Tube technology, the famed Dynamic Speed Valve and the patented Intelligent Frame Relief Valve. Inflation is swift using the Dual Action Hand Pump provided, whilst deflation is available at the push of the self-retainer button; our exclusive pressure relief valve prevents damage to the tube through expelling any excess air above around 6PSI, typically caused by overinflation or fluctuations in the ambient temperature. These tubes are designed to mirror our gothic arched architecture for enhanced water run-off. All valves are discretely concealed by a Velcro Cover for a tidier external aesthetic. The Oxygen Air Frame has been quality controlled to ensure optimal performance and carries our exclusive Lifetime Guarantee* for peace of mind in years to come.

        Expansive tinted anti-glare windows grant a panoramic vista of the surrounding outside world and protect against any harmful UV rays, whilst increasing privacy and illuminating the internal living space during daytime hours. These are accompanied by zip-up curtains, which can be rolled back, or zipped completely in for maximum privacy at night. A PE groundsheet has been sewn-in to increase convenience when pitching, whilst preventing water ingress and keeping bugs at bay.
        We have implemented a New double-width Patio style side door with a zip-back Phoenix Mesh ventilation fly screen panel, Phoenix mesh Ventilation fly screen panels are also found in the central divider panel, and upper left hand side window to optimise air circulation whilst keeping insects out. The addition of a windowed central divider door panel greatly increases flexibility, broadening the number of available configurations, by splitting the spacious interior between a generous living area and utility front porch; this is accompanied by zip-up curtains too and can be rolled back to further increase usable living space, should you wish to. Also added for 2021 is the option of an Enclosed Front Porch Extension that zips onto the front of the tent, increasing the usable space dramatically.
        The breathable Seven berth micro-polyester inner tent can be clipped into the rear section of the tent, creating a luxurious sleeping area, which has been designed to comfortably house seven adults, the second Two berth inner tent can be clipped into the right side annex. These bedrooms are produced from our new darkened ‘Twilight’ fabric. The main bedrooms are a huge 230cm deep to accommodate larger air mattresses, and the zipped dividers give you the option of segmenting this sleeping area into three separate (2/3/2) bedrooms, perfect for families!
        The Airedale 9.0SE comes complete with reflective high visibility guy lines to reduce the risk of tripping, Velcro attachment points to accommodate our optional LED lighting range, as well as a cable access points extending to the bedroom. It is packed with steel ground pegs, a double action hand pump, a repair kit, Storm straps, an instruction manual and an inclusive carry bag. An array of complementary optional extras are also available, including a Side Annex Inner Tent, a Two Berth Inner Tent, a made to measure stone protection Footprint Groundsheet, a hard-wearing Dura-tread Carpet, a co-ordinating windbreak and a zip-on Front Porch extension.

        Key Features

        • Breathable Premium Polycotton fabric
        • Integral multifunctional side annexe such as large storage space, private toilet,separate pet sleeping area etc
        • Internal 2/3rds/ zip back porch divider door with Phoenix mesh ventilation insect screen panel, PVC side windows and curtains
        • Ground level side ventilation
        • Side roof lights to central living area
        • Reflective guy lines with quick adjusters
        • Multiple cable access points
        • Vortex bedroom ventilation system
        • 240cm deep, darkened micro polyester 6 person bedrooms with 2/2/2 dividers
        • Tinted anti-glare panoramic windows with Zip up leaf design curtains
        • Fully sewn-in PE groundsheet
        • Right side door with Phoenix mesh ventilation & porch canopy
        • Front porch left side upper window Phoenix mesh ventilation / insect screen with zip up internal PVC storm cover
        • Includes pump, peg set, repair kit and storm straps

          Floor Plan

          Outdoor Revolution Atacama PC 6+2 Berth Premium Polycotton Poled Tent with Multifunctional Side Annexe ORFT4010 + Free Footprint

          Technical Specifications

          • Flysheet Weight 36.4kg
          • Poles Weight 21.5kg
          • Flysheet Pack Size 91x64x49CM
          • Poles Pack Size 89x35x25CM
          • Footprint 710 x 380+110cm
          • Barcode 5060542054553

              UK Mainland Shipping

              Orders over £100 - Free Delivery
              Orders below £100 - £13.99 Delivery

              Ireland Shipping

              Due to the recent changes in policy, we have unfortunately been forced to temporarily suspend all deliveries to Ireland & Northern Ireland.

              Order Confirmation

              After placing your order an order confirmation e-mail will be sent to you. This lets you know that Quality Caravan Awnings has received your order and your credit or debit card has been pre-authorised for the purchase amount. Once your order is received we automatically contact our suppliers who will confirm if your item is available for immediate shipment. If, for some reason the item is unavailable (e.g. on backorder) your pre-authorisation payment will be void and we will be in touch via e-mail. If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and submit the order for shipment.

              Shipment

              Assuming your order is in stock, your credit card payment will be processed and the item will be shipped within 5 working days after the date of order. We will send a tracking information email 24 hours after your order leaves the warehouse. If you would prefer not to receive this email please feel free to let us know at info@QualityCaravanAwnings.com.

              Please note, Leinwand products may take up to 2 - 3 weeks to be delivered.

              Damaged Items

              We ask that you inspect the packaging of your item(s) once it arrives, any damage which you notice please inform the courier and make a note of it when signing for delivery. If your item(s) arrive damaged please email photographs of the damage to info@QualityCaravanAwnings.com so that we can help with the insurance claim on your behalf.

              We reserve the right to decline items which are deemed to have been damaged due to abuse (e.g as a result of being erected and incurring damage during a storm or damage that we deem to be wear and tear). This type of damage is not covered by our manufacturer's warranty.

              Guarantee

              All our products are guaranteed against manufacturing defects for 6 months from date of purchase unless otherwise specified. If a fault does occur during this period, we shall arrange to have the item repaired or replaced after it has been inspected.

              Part Delivery / Damaged Goods

              All your goods should arrive in perfect condition, however, if you do receive any goods that appear to be faulty or damaged, the company must be advised within 72 hours of receipt. This applies to any items that may appear to be missing, unless stated on the invoice that the item is currently out of stock. If any items are not to be used straight away, we advise customers to check that these have been received in perfect condition and working order. The company will do everything possible to ensure your delivery arrives on time and intact, we will not accept responsibility for any additional expenses occurred due to late or incomplete deliveries.

              Cancellations & Refunds

              Returns or cancellations may be requested for a period of 30 days from receiving an item. Any return requests after 30 days from the date of delivery will not be accepted. Any orders which are requested within 30 days from the date of delivery and are in an unopened package will be subject to a 25% processing and restocking fee. Once the order has been dispatched, the buyer (you) will take responsibility for covering the return shipping costs. We will advise the cost of returns as they vary between items.

              Please note, we are unable to process returns for any items which have been opened or used. For an item to be eligible for return it must be in a resalable condition and packaged exactly as it was when received. It is only possible to process refunds to the same credit card that was used to place the order. We ask that customers please contact info@qualitycaravanawnings.com with details of their request so that a return authorisation number and return address can be issued.

              Please note we are unable to accept returns for Sunncamp products.

              Additionally, as Walker awnings are custom made for the specific make, model and year of your caravan, they are non-refundable.

              Quality Caravan Awnings - Frequently Asked Questions

              How can I purchase a product?

              There are a few ways you can purchase your item.

              The simplest way is to purchase online at www.qualitycaravanawnings.com. Choose which awning you like, input the size that will fit your caravan and add any extras which you may like to purchase (for example an annexe, carpet or storm straps). Next, go to your basket and checkout where you will be prompted to enter delivery information and payment details to make the payment. We will then e-mail you with a confirmation and estimated delivery date along with your tracking number.

              If you would prefer to speak to one of our customer services representatives, please call 0800069633 and they will be happy to guide you through the purchase process over the phone.

              There’s a problem with my order, what do I need to do?

              If you have a problem with your order, please email us at info@qualitycaravanawnings.com or call us at 08000869633.

              Please read through our guidelines for shipping, returns and cancellation here: https://www.qualitycaravanawnings.com/pages/shipping

              The phone line is busy, what other alternative do I have?

              Our telephone customer service representatives work from 8AM-5PM, Monday to Saturday. If you are calling outside of these hours or on a weekend, please leave a voicemail with your name and contact number and we will call you back.

              Alternatively, send us an e-mail at info@qualitycaravanawnings.com.

              The awning I am looking to purchase is out of stock, what are my options?

              Please send us an email at info@qualitycaravanawnings.com so that we can let you know when your chosen product will next be in stock and if appropriate, give you alternative options within your price range.

              How long does it take for my order to arrive?

              It usually takes 24-48 hours to receive confirmation that your order has been dispatched and you will receive a notification email with the tracking details. Depending on your location, delivery time is approximately 4-8 business days. Feel free to send us an e-mail at info@qualitycaravanawnings.com if you haven't received your tracking number within 48 hours and would like to enquire about your delivery date.

              There is a problem with my awning, what should I do?

              Please visit our returns page at https://www.qualitycaravanawnings.com/pages/shipping for details of our returns policy.

              If you think that there is something missing from your delivery, please contact us and we will ensure any missing parts are sent to you immediately.

              If you open your awning and think it’s faulty, please take photos and write a description of what the issue is, then e-mail these to info@qualitycaravanawnings.com along with your phone number and we will be in touch. Return addresses and policies will vary by supplier.

              If your product is not faulty but you have changed your mind, cancelling your order within 48 hours of ordering will incur no cost. Any orders which are cancelled 48 hours or longer after the date of order will be subject to a £20 processing fee regardless of whether the item has been dispatched. Once the order has been dispatched, the buyer (you) will take responsibility for covering the return shipping costs. Please note, we are unable to process returns for an items which have been opened or used. For an item to be eligible for return it must be in a resalable condition and packaged exactly as it what when received. It is only possible to process refunds to the same credit card that was used to place the order.

              I'm looking for a product from one of the brands listed on your website, but I can't find it.

              No problem, give us a call on 08000869633 and as long as our suppliers have it in stock, we will be able to take your order over the phone.

              Pricing Guarantee

              At QualityCaravanAwnings we aim to offer the most competitive prices on the internet. If another online only retailer advertises a lower price than ours within a 30 day time frame of your purchase date we ask that you please inform us so that we can refund you the difference between their price and what you paid.  Our aim is that you feel sure that you have been offered the best deal for the item you ordered.

              Requesting this part refund is simple, just send us an e-mail with the link to the same product which you purchased on our website, on our competitor’s website. Remember this must be within thirty days from the order date.

              Our 100% Price Guarantee has the following limitations:

              • The item must be purchased from QualityCaravanAwnings.com before you request your Price Match Guarantee.
              • Any promotions, for example, rebates, buy one get one free offers are not eligible.
              • The item of interest must be shown to be in stock on the competitor's website.
              • The website must not be a discounter or auction website (ie; eBay)
              • The competitor must be only an online only seller, they must not have a retail location.
              • Only directly comparable offers are eligible for price match. For example, bundles with free storm straps, carpets or accessories must also have the same items included in a competitors offer to be eligible for price match. 
              • The competitor must be an authorised seller for the item of interest.
              • This offer excludes Leinwand, Olpro, Outdoor Revolution, Sunncamp & Fiamma products.
              • The Price Match Guarantee only includes the item price and the shipping charges, but excludes VAT.

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