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Outdoor Revolution Airedale 4.0 Inflatable Air Tent ORBK8500 + Free Pump (2019)

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£599.00 £699.00

ORBK8500
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    100% Satisfaction Guaranteed
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Outdoor Revolution Airedale 4.0 Inflatable Air Tent ORBK8500 + Free Pump (2019)

We have completely redesigned and remodelled Outdoor Revolution’s lightweight fast pitch Airedale 4.0 inflatable four berth family tunnel tent for 2019, incorporating all of the most popular aspects of its’ best-selling predecessor, along with plenty of brand new upgrades and stylish aesthetical tweaks.

Despite its compact size; the Airedale 4.0 is packed with endless features and provides a generous amount of flexible living, sleeping and storage space, whilst being almost effortless to erect, making it the perfect accompaniment for couples or families who enjoy short impromptu camping breaks, or those attending festivals. Breathability is vitally important in all of our tents, which is why we have featured a wealth of ventilation points and mesh ventilation fly screen panels, to maintain a pleasant through flow of air and facilitate a more comfortable environment.

Video of Outdoor Revolution Airedale 4 Tent

The 180HDE fabric which the Airedale 4.0 is produced from is specifically engineered to deliver exceptionally lightweight, yet robust products, allowing smaller pack sizes when folded; perfect for when weight and space limitations are of consideration. This material incorporates a 4,000mm² hydrostatic head (waterproofing) and employs fully taped seams throughout, meaning it is exceptionally waterproof and rain will simply bead onto the surface, before rolling off. A lighter coloured roof material reflects heat, helping to maintain a pleasant temperature inside the tent.

Free Pump When You Order The Airedale Tent From Quality Caravan Awnings Today

Free Pump When You Order The Airedale Tent From Quality Caravan Awnings Today

The Oxygen Air-Frame is the quickest, simplest and most reliable inflation system on the market, with no adjoining pipes/taps spoiling the immaculate lines of our stunning designs, comprising our inflatable high-pressure triple tube airframe technology, the famed Dynamic Speed Valve and patented Intelligent Frame Relief Valve.

Inflation is rapid using the pump provided, whilst deflation is available at the push of the self-retainer button; our exclusive pressure relief valve prevents damage to the tube by expelling any excess air above 6PSI, which is typically caused by over inflation or changes in the ambient temperature.

All valves are discretely concealed by a velcro cover for a tidy finish. The Oxygen Air Frame has been quality controlled to ensure optimal performance and features our exclusive Lifetime Guarantee* for peace of mind in years to come.

Further Details

Expansive tinted anti-glare windows grant a panoramic vista of the surrounding environment and protect against any harmful UV rays, whilst increasing privacy and illuminating the awning interior during daytime hours; these are accompanied by zip-up curtains, which can be zipped fully out and rolled back, or zipped completely in for additional privacy at night. 

A PE groundsheet is fully sewn-in to increase convenience when pitching, whilst preventing water ingression and bugs from reaching to the interior. We have implemented breathable zip-back Phoenix Mesh ventilation fly screen panels in the right-hand side door and upper left-hand side window to consistently maintain an optimal level of air circulation and help prevent insects from accessing the tent; this is partnered by an internal PVC storm cover to maximise protection against the elements during adverse weather conditions.

The integral front eyebrow canopy is easily pitched and firmly secured using a single fibreglass pole, creating a sheltered porch area for kicking back and relaxing in the outdoors, with complete protection against the elements; each side panel has been extended for superior protection against wind.

The breathable clip-in four berth micro-polyester inner tent provides a luxurious sleeping area accommodating up to four adults, or two double air beds; there are four spacious mesh pockets positioned on the exterior, designed for conveniently storing any footwear, books, valuables, and other items you may require close at hand.

This bedroom is produced from our ‘Twilight’ grey fabric, meaning it is much darker in colour than in previous years, cutting out on exterior light, to help you attain a deep, uninterrupted sleep by nature. An inclusive divider provides the option of segmenting this four berth inner tent into two separate two-person bedrooms, should you wish to do so.

The Airedale 4.0 is packed with steel ground pegs, storm straps, a double action hand pump, a repair kit, an instruction manual and an inclusive carry bag. This model also features reflective guylines for enhanced visibility and to reduce the risk of tripping, Velcro attachment points to accommodate our optional LED lighting range, and a cable access point extending to the bedroom.

There are numerous complementary optional extras available for purchase, including a made to measure stone protection footprint groundsheet, a luxurious snug rug camping carpet and a cut to size waterproof roof liner.

Key Features

  • 180HDE Fabric - A Lightweight Material, with the Waterproofing, Fade Resistance and Strength to Weight Ratio of Much Heavier, Denier Fabrics.
  • 4,000mm² Hydrostatic Head & Fully Taped Seams Throughout - Exceptionally Waterproof; Water Will Simply Bead Onto the Surface and Roll Off.
  • 3 Single Oxygen Air Frame Tubes - Easy to Erect Multiple Inflation Point Air Frame, Ensuring Speedy Pitching.
  • Dynamic Speed Valves - The Quickest & Most Reliable Inflation Valve on the Market.
  • Intelligent Frame Relief Valve Protection System - Our Exclusive Pressure Relief Valve to Prevent Overinflation, Expelling Any Excess Air Above 6PSI.
  • Lifetime Guarantee - On the Oxygen Air-Frame Tube Bladders Against Any Manufacturing Faults.
  • Frontal Eyebrow Canopy with Side Panels - A Functional Fibreglass Pole and Sleeve Mini Porch Area, Granting Protection Against the Elements When Relaxing Outside Your Tent.
  • Tinted Anti Glare Windows - Expansive Windows Offering a Panoramic Vista of Any Surroundings, Whilst Reducing Glare & Increasing Privacy.
  • Zip-Up Curtains - Leaf Pattern Embossed Zip In Curtains / Blinds for Maximum Privacy on an Evening.
  • Phoenix Mesh Ventilation Fly Screen Door Panel - A Zip-Back Assisted Healing 'Smart' Mesh Panel, Which Self-Repairs Any Snag Damage Caused by Usage Over Time, Maintains a Pleasant Through Flow of Air & Keeps Insects at Bay. Found on the RH Side Door & Front LH Side Upper Window,
  • Internal PVC Storm Cover - Positioned at the Front LH Side Upper Window For Further Protection Against the Elements During Adverse Weather Conditions.
  • Sewn-In Groundsheet - To Add Convenience When Pitching, Prevent Water Ingression to the Interior & Keep Bugs Out of Your Living Area.
  • Darkened 'Twilight' Four Berth Inner Tent & Divider - A Breathable Micro-Polyester Inner Tent for Luxuriously Sleeping up to Four Adults, Which Which Can Be Split Into Two Two Berth Variations Using an Internal Divider.
  • Four Front Mesh Pockets - Convenient Mesh Storage Pockets Positioned by the Inner Tent; Ideal for Storing Valuables, Books or Footwear on an Evening.
  • Cable Access Point - An Electrical Hook Up Point Extending to the Bedroom, Designed To Power Electrical Appliances Within the Tent.
  • Lumi-Link & Uplighter Compatible - Giving You the Option of Illuminating Your Tent on Those Darker Nights.
  • Reflective Guylines & Adjusters - High Visibility Guylines for Increased Convenience & Reduce the Risk of Tripping.
  • Complete with Dual-Action Hand-Pump, Storm Straps, Steel Ground Pegs, Repair Kit & Carry Bag

Floorplan

Floorplan Outdoor Revolution Airedale 4.0 Inflatable Air Tent ORBK8500 (2019)

Technical Specification

  • WIDTH: 300cm
  • LENGTH: 410cm
  • HEIGHT: 170cm-200cm
  • WEIGHT: 17.6kg
  • PACK SIZE: 82cm x 47cm x 37cm
  • BEDROOM SIZE: 210cm (L) x 280cm (W)
  • Barcode 5060542050876

UK Mainland Shipping

Orders over £100 - Free Delivery
Orders below £100 - £13.99 Delivery

Ireland Shipping

Orders over £500 - Free Delivery
Orders below £500 - £19.99 Delivery

Order Confirmation

After placing your order an order confirmation e-mail will be sent to you. This lets you know that Quality Caravan Awnings has received your order and your credit or debit card has been pre-authorised for the purchase amount. Once your order is received we automatically contact our suppliers who will confirm if your item is available for immediate shipment. If, for some reason the item is unavailable (e.g. on backorder) your pre-authorisation payment will be void and we will be in touch via e-mail. If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and submit the order for shipment.

Shipment

Assuming your order is in stock, your credit card payment will be processed and the item will be shipped within 5 working days after the date of order. We will send a tracking information email 24 hours after your order leaves the warehouse. If you would prefer not to receive this email please feel free to let us know at info@QualityCaravanAwnings.com.

Please note, Leinwand products may take up to 2 - 3 weeks to be delivered.

Damaged Items

We ask that you inspect the packaging of your item(s) once it arrives, any damage which you notice please inform the courier and make a note of it when signing for delivery. If your item(s) arrive damaged please email photographs of the damage to info@QualityCaravanAwnings.com so that we can help with the insurance claim on your behalf.

We reserve the right to decline items which are deemed to have been damaged due to abuse (e.g as a result of being erected and incurring damage during a storm or damage that we deem to be wear and tear). This type of damage is not covered by our manufacturer's warranty.

Guarantee

All our products are guaranteed against manufacturing defects for 6 months from date of purchase unless otherwise specified. If a fault does occur during this period, we shall arrange to have the item repaired or replaced after it has been inspected.

Part Delivery / Damaged Goods

All your goods should arrive in perfect condition, however, if you do receive any goods that appear to be faulty or damaged, the company must be advised within 72 hours of receipt. This applies to any items that may appear to be missing, unless stated on the invoice that the item is currently out of stock. If any items are not to be used straight away, we advise customers to check that these have been received in perfect condition and working order. The company will do everything possible to ensure your delivery arrives on time and intact, we will not accept responsibility for any additional expenses occurred due to late or incomplete deliveries.

Cancellations & Refunds

Returns or cancellations may be requested for a period of 30 days from receiving an item. Any return requests after 30 days from the date of delivery will not be accepted. Any orders which are requested within 30 days from the date of delivery and are in an unopened package will be subject to a 25% processing and restocking fee. Once the order has been dispatched, the buyer (you) will take responsibility for covering the return shipping costs. We will advise the cost of returns as they vary between items.

Please note, we are unable to process returns for any items which have been opened or used. For an item to be eligible for return it must be in a resalable condition and packaged exactly as it was when received. It is only possible to process refunds to the same credit card that was used to place the order. We ask that customers please contact info@qualitycaravanawnings.com with details of their request so that a return authorisation number and return address can be issued.

Please note we are unable to accept returns for Sunncamp products.

Additionally, as Walker awnings are custom made for the specific make, model and year of your caravan, they are non-refundable.

Quality Caravan Awnings - Frequently Asked Questions

How can I purchase a product?

There are a few ways you can purchase your item.

The simplest way is to purchase online at www.qualitycaravanawnings.com. Choose which awning you like, input the size that will fit your caravan and add any extras which you may like to purchase (for example an annexe, carpet or storm straps). Next, go to your basket and checkout where you will be prompted to enter delivery information and payment details to make the payment. We will then e-mail you with a confirmation and estimated delivery date along with your tracking number.

If you would prefer to speak to one of our customer services representatives, please call 0800069633 and they will be happy to guide you through the purchase process over the phone.

There’s a problem with my order, what do I need to do?

If you have a problem with your order, please email us at info@qualitycaravanawnings.com or call us at 08000869633.

Please read through our guidelines for shipping, returns and cancellation here: https://www.qualitycaravanawnings.com/pages/shipping

The phone line is busy, what other alternative do I have?

Our telephone customer service representatives work from 8AM-5PM, Monday to Saturday. If you are calling outside of these hours or on a weekend, please leave a voicemail with your name and contact number and we will call you back.

Alternatively, send us an e-mail at info@qualitycaravanawnings.com.

The awning I am looking to purchase is out of stock, what are my options?

Please send us an email at info@qualitycaravanawnings.com so that we can let you know when your chosen product will next be in stock and if appropriate, give you alternative options within your price range.

How long does it take for my order to arrive?

It usually takes 24-48 hours to receive confirmation that your order has been dispatched and you will receive a notification email with the tracking details. Depending on your location, delivery time is approximately 4-8 business days. Feel free to send us an e-mail at info@qualitycaravanawnings.com if you haven't received your tracking number within 48 hours and would like to enquire about your delivery date.

There is a problem with my awning, what should I do?

Please visit our returns page at https://www.qualitycaravanawnings.com/pages/shipping for details of our returns policy.

If you think that there is something missing from your delivery, please contact us and we will ensure any missing parts are sent to you immediately.

If you open your awning and think it’s faulty, please take photos and write a description of what the issue is, then e-mail these to info@qualitycaravanawnings.com along with your phone number and we will be in touch. Return addresses and policies will vary by supplier.

If your product is not faulty but you have changed your mind, cancelling your order within 48 hours of ordering will incur no cost. Any orders which are cancelled 48 hours or longer after the date of order will be subject to a £20 processing fee regardless of whether the item has been dispatched. Once the order has been dispatched, the buyer (you) will take responsibility for covering the return shipping costs. Please note, we are unable to process returns for an items which have been opened or used. For an item to be eligible for return it must be in a resalable condition and packaged exactly as it what when received. It is only possible to process refunds to the same credit card that was used to place the order.

I'm looking for a product from one of the brands listed on your website, but I can't find it.

No problem, give us a call on 08000869633 and as long as our suppliers have it in stock, we will be able to take your order over the phone.

Pricing Guarantee

At QualityCaravanAwnings we aim to offer the most competitive prices on the internet. If another online only retailer advertises a lower price than ours within a 30 day time frame of your purchase date we ask that you please inform us so that we can refund you the difference between their price and what you paid.  Our aim is that you feel sure that you have been offered the best deal for the item you ordered.

Requesting this part refund is simple, just send us an e-mail with the link to the same product which you purchased on our website, on our competitor’s website. Remember this must be within thirty days from the order date.

Our 100% Price Guarantee has the following limitations:

  • The item must be purchased from QualityCaravanAwnings.com before you request your Price Match Guarantee.
  • Any promotions, for example, rebates, buy one get one free offers are not eligible.
  • The item of interest must be shown to be in stock on the competitor's website.
  • The website must not be a discounter or auction website (ie; eBay)
  • The competitor must be only an online only seller, they must not have a retail location.
  • Only directly comparable offers are eligible for price match. For example, bundles with free storm straps, carpets or accessories must also have the same items included in a competitors offer to be eligible for price match. 
  • The competitor must be an authorised seller for the item of interest.
  • This offer excludes Leinwand, Olpro, Outdoor Revolution, Sunncamp & Fiamma products.
  • The Price Match Guarantee only includes the item price and the shipping charges, but excludes VAT.

Outdoor Revolution Airedale 4.0 Inflatable Air Tent ORBK8500 + Free Pump (2019)

We have completely redesigned and remodelled Outdoor Revolution’s lightweight fast pitch Airedale 4.0 inflatable four berth family tunnel tent for 2019, incorporating all of the most popular aspects of its’ best-selling predecessor, along with plenty of brand new upgrades and stylish aesthetical tweaks.

Despite its compact size; the Airedale 4.0 is packed with endless features and provides a generous amount of flexible living, sleeping and storage space, whilst being almost effortless to erect, making it the perfect accompaniment for couples or families who enjoy short impromptu camping breaks, or those attending festivals. Breathability is vitally important in all of our tents, which is why we have featured a wealth of ventilation points and mesh ventilation fly screen panels, to maintain a pleasant through flow of air and facilitate a more comfortable environment.

Video of Outdoor Revolution Airedale 4 Tent

The 180HDE fabric which the Airedale 4.0 is produced from is specifically engineered to deliver exceptionally lightweight, yet robust products, allowing smaller pack sizes when folded; perfect for when weight and space limitations are of consideration. This material incorporates a 4,000mm² hydrostatic head (waterproofing) and employs fully taped seams throughout, meaning it is exceptionally waterproof and rain will simply bead onto the surface, before rolling off. A lighter coloured roof material reflects heat, helping to maintain a pleasant temperature inside the tent.

Free Pump When You Order The Airedale Tent From Quality Caravan Awnings Today

Free Pump When You Order The Airedale Tent From Quality Caravan Awnings Today

The Oxygen Air-Frame is the quickest, simplest and most reliable inflation system on the market, with no adjoining pipes/taps spoiling the immaculate lines of our stunning designs, comprising our inflatable high-pressure triple tube airframe technology, the famed Dynamic Speed Valve and patented Intelligent Frame Relief Valve.

Inflation is rapid using the pump provided, whilst deflation is available at the push of the self-retainer button; our exclusive pressure relief valve prevents damage to the tube by expelling any excess air above 6PSI, which is typically caused by over inflation or changes in the ambient temperature.

All valves are discretely concealed by a velcro cover for a tidy finish. The Oxygen Air Frame has been quality controlled to ensure optimal performance and features our exclusive Lifetime Guarantee* for peace of mind in years to come.

Further Details

Expansive tinted anti-glare windows grant a panoramic vista of the surrounding environment and protect against any harmful UV rays, whilst increasing privacy and illuminating the awning interior during daytime hours; these are accompanied by zip-up curtains, which can be zipped fully out and rolled back, or zipped completely in for additional privacy at night. 

A PE groundsheet is fully sewn-in to increase convenience when pitching, whilst preventing water ingression and bugs from reaching to the interior. We have implemented breathable zip-back Phoenix Mesh ventilation fly screen panels in the right-hand side door and upper left-hand side window to consistently maintain an optimal level of air circulation and help prevent insects from accessing the tent; this is partnered by an internal PVC storm cover to maximise protection against the elements during adverse weather conditions.

The integral front eyebrow canopy is easily pitched and firmly secured using a single fibreglass pole, creating a sheltered porch area for kicking back and relaxing in the outdoors, with complete protection against the elements; each side panel has been extended for superior protection against wind.

The breathable clip-in four berth micro-polyester inner tent provides a luxurious sleeping area accommodating up to four adults, or two double air beds; there are four spacious mesh pockets positioned on the exterior, designed for conveniently storing any footwear, books, valuables, and other items you may require close at hand.

This bedroom is produced from our ‘Twilight’ grey fabric, meaning it is much darker in colour than in previous years, cutting out on exterior light, to help you attain a deep, uninterrupted sleep by nature. An inclusive divider provides the option of segmenting this four berth inner tent into two separate two-person bedrooms, should you wish to do so.

The Airedale 4.0 is packed with steel ground pegs, storm straps, a double action hand pump, a repair kit, an instruction manual and an inclusive carry bag. This model also features reflective guylines for enhanced visibility and to reduce the risk of tripping, Velcro attachment points to accommodate our optional LED lighting range, and a cable access point extending to the bedroom.

There are numerous complementary optional extras available for purchase, including a made to measure stone protection footprint groundsheet, a luxurious snug rug camping carpet and a cut to size waterproof roof liner.

Key Features

  • 180HDE Fabric - A Lightweight Material, with the Waterproofing, Fade Resistance and Strength to Weight Ratio of Much Heavier, Denier Fabrics.
  • 4,000mm² Hydrostatic Head & Fully Taped Seams Throughout - Exceptionally Waterproof; Water Will Simply Bead Onto the Surface and Roll Off.
  • 3 Single Oxygen Air Frame Tubes - Easy to Erect Multiple Inflation Point Air Frame, Ensuring Speedy Pitching.
  • Dynamic Speed Valves - The Quickest & Most Reliable Inflation Valve on the Market.
  • Intelligent Frame Relief Valve Protection System - Our Exclusive Pressure Relief Valve to Prevent Overinflation, Expelling Any Excess Air Above 6PSI.
  • Lifetime Guarantee - On the Oxygen Air-Frame Tube Bladders Against Any Manufacturing Faults.
  • Frontal Eyebrow Canopy with Side Panels - A Functional Fibreglass Pole and Sleeve Mini Porch Area, Granting Protection Against the Elements When Relaxing Outside Your Tent.
  • Tinted Anti Glare Windows - Expansive Windows Offering a Panoramic Vista of Any Surroundings, Whilst Reducing Glare & Increasing Privacy.
  • Zip-Up Curtains - Leaf Pattern Embossed Zip In Curtains / Blinds for Maximum Privacy on an Evening.
  • Phoenix Mesh Ventilation Fly Screen Door Panel - A Zip-Back Assisted Healing 'Smart' Mesh Panel, Which Self-Repairs Any Snag Damage Caused by Usage Over Time, Maintains a Pleasant Through Flow of Air & Keeps Insects at Bay. Found on the RH Side Door & Front LH Side Upper Window,
  • Internal PVC Storm Cover - Positioned at the Front LH Side Upper Window For Further Protection Against the Elements During Adverse Weather Conditions.
  • Sewn-In Groundsheet - To Add Convenience When Pitching, Prevent Water Ingression to the Interior & Keep Bugs Out of Your Living Area.
  • Darkened 'Twilight' Four Berth Inner Tent & Divider - A Breathable Micro-Polyester Inner Tent for Luxuriously Sleeping up to Four Adults, Which Which Can Be Split Into Two Two Berth Variations Using an Internal Divider.
  • Four Front Mesh Pockets - Convenient Mesh Storage Pockets Positioned by the Inner Tent; Ideal for Storing Valuables, Books or Footwear on an Evening.
  • Cable Access Point - An Electrical Hook Up Point Extending to the Bedroom, Designed To Power Electrical Appliances Within the Tent.
  • Lumi-Link & Uplighter Compatible - Giving You the Option of Illuminating Your Tent on Those Darker Nights.
  • Reflective Guylines & Adjusters - High Visibility Guylines for Increased Convenience & Reduce the Risk of Tripping.
  • Complete with Dual-Action Hand-Pump, Storm Straps, Steel Ground Pegs, Repair Kit & Carry Bag

Floorplan

Floorplan Outdoor Revolution Airedale 4.0 Inflatable Air Tent ORBK8500 (2019)

Technical Specification

  • WIDTH: 300cm
  • LENGTH: 410cm
  • HEIGHT: 170cm-200cm
  • WEIGHT: 17.6kg
  • PACK SIZE: 82cm x 47cm x 37cm
  • BEDROOM SIZE: 210cm (L) x 280cm (W)
  • Barcode 5060542050876

UK Mainland Shipping

Orders over £100 - Free Delivery
Orders below £100 - £13.99 Delivery

Ireland Shipping

Orders over £500 - Free Delivery
Orders below £500 - £19.99 Delivery

Order Confirmation

After placing your order an order confirmation e-mail will be sent to you. This lets you know that Quality Caravan Awnings has received your order and your credit or debit card has been pre-authorised for the purchase amount. Once your order is received we automatically contact our suppliers who will confirm if your item is available for immediate shipment. If, for some reason the item is unavailable (e.g. on backorder) your pre-authorisation payment will be void and we will be in touch via e-mail. If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and submit the order for shipment.

Shipment

Assuming your order is in stock, your credit card payment will be processed and the item will be shipped within 5 working days after the date of order. We will send a tracking information email 24 hours after your order leaves the warehouse. If you would prefer not to receive this email please feel free to let us know at info@QualityCaravanAwnings.com.

Please note, Leinwand products may take up to 2 - 3 weeks to be delivered.

Damaged Items

We ask that you inspect the packaging of your item(s) once it arrives, any damage which you notice please inform the courier and make a note of it when signing for delivery. If your item(s) arrive damaged please email photographs of the damage to info@QualityCaravanAwnings.com so that we can help with the insurance claim on your behalf.

We reserve the right to decline items which are deemed to have been damaged due to abuse (e.g as a result of being erected and incurring damage during a storm or damage that we deem to be wear and tear). This type of damage is not covered by our manufacturer's warranty.

Guarantee

All our products are guaranteed against manufacturing defects for 6 months from date of purchase unless otherwise specified. If a fault does occur during this period, we shall arrange to have the item repaired or replaced after it has been inspected.

Part Delivery / Damaged Goods

All your goods should arrive in perfect condition, however, if you do receive any goods that appear to be faulty or damaged, the company must be advised within 72 hours of receipt. This applies to any items that may appear to be missing, unless stated on the invoice that the item is currently out of stock. If any items are not to be used straight away, we advise customers to check that these have been received in perfect condition and working order. The company will do everything possible to ensure your delivery arrives on time and intact, we will not accept responsibility for any additional expenses occurred due to late or incomplete deliveries.

Cancellations & Refunds

Returns or cancellations may be requested for a period of 30 days from receiving an item. Any return requests after 30 days from the date of delivery will not be accepted. Any orders which are requested within 30 days from the date of delivery and are in an unopened package will be subject to a 25% processing and restocking fee. Once the order has been dispatched, the buyer (you) will take responsibility for covering the return shipping costs. We will advise the cost of returns as they vary between items.

Please note, we are unable to process returns for any items which have been opened or used. For an item to be eligible for return it must be in a resalable condition and packaged exactly as it was when received. It is only possible to process refunds to the same credit card that was used to place the order. We ask that customers please contact info@qualitycaravanawnings.com with details of their request so that a return authorisation number and return address can be issued.

Please note we are unable to accept returns for Sunncamp products.

Additionally, as Walker awnings are custom made for the specific make, model and year of your caravan, they are non-refundable.

Quality Caravan Awnings - Frequently Asked Questions

How can I purchase a product?

There are a few ways you can purchase your item.

The simplest way is to purchase online at www.qualitycaravanawnings.com. Choose which awning you like, input the size that will fit your caravan and add any extras which you may like to purchase (for example an annexe, carpet or storm straps). Next, go to your basket and checkout where you will be prompted to enter delivery information and payment details to make the payment. We will then e-mail you with a confirmation and estimated delivery date along with your tracking number.

If you would prefer to speak to one of our customer services representatives, please call 0800069633 and they will be happy to guide you through the purchase process over the phone.

There’s a problem with my order, what do I need to do?

If you have a problem with your order, please email us at info@qualitycaravanawnings.com or call us at 08000869633.

Please read through our guidelines for shipping, returns and cancellation here: https://www.qualitycaravanawnings.com/pages/shipping

The phone line is busy, what other alternative do I have?

Our telephone customer service representatives work from 8AM-5PM, Monday to Saturday. If you are calling outside of these hours or on a weekend, please leave a voicemail with your name and contact number and we will call you back.

Alternatively, send us an e-mail at info@qualitycaravanawnings.com.

The awning I am looking to purchase is out of stock, what are my options?

Please send us an email at info@qualitycaravanawnings.com so that we can let you know when your chosen product will next be in stock and if appropriate, give you alternative options within your price range.

How long does it take for my order to arrive?

It usually takes 24-48 hours to receive confirmation that your order has been dispatched and you will receive a notification email with the tracking details. Depending on your location, delivery time is approximately 4-8 business days. Feel free to send us an e-mail at info@qualitycaravanawnings.com if you haven't received your tracking number within 48 hours and would like to enquire about your delivery date.

There is a problem with my awning, what should I do?

Please visit our returns page at https://www.qualitycaravanawnings.com/pages/shipping for details of our returns policy.

If you think that there is something missing from your delivery, please contact us and we will ensure any missing parts are sent to you immediately.

If you open your awning and think it’s faulty, please take photos and write a description of what the issue is, then e-mail these to info@qualitycaravanawnings.com along with your phone number and we will be in touch. Return addresses and policies will vary by supplier.

If your product is not faulty but you have changed your mind, cancelling your order within 48 hours of ordering will incur no cost. Any orders which are cancelled 48 hours or longer after the date of order will be subject to a £20 processing fee regardless of whether the item has been dispatched. Once the order has been dispatched, the buyer (you) will take responsibility for covering the return shipping costs. Please note, we are unable to process returns for an items which have been opened or used. For an item to be eligible for return it must be in a resalable condition and packaged exactly as it what when received. It is only possible to process refunds to the same credit card that was used to place the order.

I'm looking for a product from one of the brands listed on your website, but I can't find it.

No problem, give us a call on 08000869633 and as long as our suppliers have it in stock, we will be able to take your order over the phone.

Pricing Guarantee

At QualityCaravanAwnings we aim to offer the most competitive prices on the internet. If another online only retailer advertises a lower price than ours within a 30 day time frame of your purchase date we ask that you please inform us so that we can refund you the difference between their price and what you paid.  Our aim is that you feel sure that you have been offered the best deal for the item you ordered.

Requesting this part refund is simple, just send us an e-mail with the link to the same product which you purchased on our website, on our competitor’s website. Remember this must be within thirty days from the order date.

Our 100% Price Guarantee has the following limitations:

  • The item must be purchased from QualityCaravanAwnings.com before you request your Price Match Guarantee.
  • Any promotions, for example, rebates, buy one get one free offers are not eligible.
  • The item of interest must be shown to be in stock on the competitor's website.
  • The website must not be a discounter or auction website (ie; eBay)
  • The competitor must be only an online only seller, they must not have a retail location.
  • Only directly comparable offers are eligible for price match. For example, bundles with free storm straps, carpets or accessories must also have the same items included in a competitors offer to be eligible for price match. 
  • The competitor must be an authorised seller for the item of interest.
  • This offer excludes Leinwand, Olpro, Outdoor Revolution, Sunncamp & Fiamma products.
  • The Price Match Guarantee only includes the item price and the shipping charges, but excludes VAT.

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